Managed Detection & Response (MDR)

Prevention is powerful, but response speed is what contains damage.

What is MDR?

Managed Detection and Response (MDR) combines always-on monitoring, advanced analytics, and real-time incident response into one seamless service keeping threats at bay and minimizing damage when attacks happen. As a trusted Sophos partner, we deliver industry-leading Managed Detection and Response capabilities powered by one of the most respected names in cybersecurity.
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Why it matters

When an incident occurs, it’s too late to start planning. Managed Detection and Response ensures that trained professionals and automated systems are always watching and ready to act. You get proactive protection and fast remediation without expanding your internal security team. 

Managed Detection and Response helps:

  • Minimize downtime and data loss
  • Reduce costs associated with breaches
  • Accelerate detection and containment
  • Comply with evolving cybersecurity mandates
  • Less Risk
  • Compliance Requirements (SOC 2, ISO 27001, PCI, etc.)
  • Helps improve your cyber insurance coverage eligibility
  • Ideal for organizations of all sizes

How we help

24/7 managed threat detection

We watch over your systems all day, every day—even on weekends and holidays. If something suspicious shows up, we’ll catch it fast before it becomes a big problem.

Behavior-based alerting and correlation

Instead of just looking for known threats, we look for strange behavior—like someone logging in at odd times or moving data in weird ways. Then we connect the dots to spot real risks.

Rapid containment of known and unknown threats

When we find danger, we act quickly to stop it. Whether it’s a known virus or a brand-new attack, we shut it down fast to keep your business safe.

Human Analysis of Flagged Anomalies

Smart tools are great, but real people check what the alerts find. Our experts look closely at anything unusual to figure out if it’s a real threat or just a false alarm.

Integration with Your Existing Stack (EDR, Firewalls, SIEM)

We work with what you already use. Our tools connect with your security software—like firewalls, endpoint detection, and SIEM systems—so you don’t have to start from scratch.

Monthly reporting and continuous tuning

You’ll get a clear report every month showing what we found and fixed. We also keep improving how we watch your systems, so we get better at spotting threats over time.

Hands-On Remediation Assistance

If something goes wrong, we don’t just point it out—we help fix it. Our team works directly with you to clean up issues and get everything back to normal.

Penetration testing on Long Island

Flexible IT is proud to call Long Island home—supporting businesses from Manhattan to Montauk since 1984

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Built for Long Island Businesses

Our cybersecurity coverage

Cybersecurity isn’t one-size-fits-all. We take a layered, proactive approach to protect every angle of your business. From your devices to your data, from your people to your cloud — we’ve got you covered.

Vulnerability Assessments

Are you actively finding and fixing weaknesses before attackers do?

Find and fix system weaknesses before attackers do.

Penetration Testing

Have you ever tested your defenses the way a real hacker would?

Simulate hacker tactics to test and strengthen your defenses.

Security Awareness Training 

How quickly could you respond if something went wrong?

Train your team to recognize and prevent cyber threats.

Cyber Liability Insurance

Are you financially protected from the costs of a cyberattack?

Protect your business financially from the fallout of cyberattacks.

Data Backup & Disaster Recovery Planning

Could your business bounce back if your data was suddenly wiped or stolen?

Keep your data safe and bounce back quickly after disruptions.

Onboarding / Offboarding

Are access levels updated when employees join, change roles, or leave?

Secure user access during every team transition. 

Security Information and Event Management (SIEM)

Can you see the security events happening in your systems right now?

Unify your logs and catch threats fast with centralized alerts.